Terms and Conditions

Agreement to Terms

Welcome to Crafting Nook. These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use our services.

Last Updated: October 2, 2025

Definitions

• "Company" (referred to as "we", "us", or "our") refers to Crafting Nook.
• "You" refers to the individual accessing or using our website and services.
• "Services" refers to our website, products, and related services.
• "Products" refers to handmade crafts, custom items, and related merchandise sold through our platform.

Use of Our Website

Permitted Use

You may use our website for lawful purposes only. You agree to use our services in accordance with these Terms and all applicable laws and regulations.

Prohibited Activities

You agree not to:

• Use our website for any unlawful purpose or to solicit unlawful activity
• Attempt to gain unauthorized access to our systems or networks
• Interfere with or disrupt our website or servers
• Upload or transmit viruses, malware, or other harmful code
• Collect or harvest personal information from other users
• Impersonate any person or entity
• Violate any intellectual property rights

Account Registration

To access certain features of our website, you may need to create an account. When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and update your information as necessary
• Keep your login credentials secure and confidential
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate accounts that violate these Terms.

Products and Orders

Product Information

We strive to provide accurate product descriptions, images, and pricing. However, we do not warrant that product descriptions or other content is accurate, complete, or error-free.

Pricing and Availability

• All prices are listed in South African Rand (ZAR) and include applicable taxes
• Prices are subject to change without notice
• Product availability is subject to change
• We reserve the right to limit quantities or refuse orders

Order Acceptance

Your order constitutes an offer to purchase products. We reserve the right to accept or decline any order for any reason. Order confirmation does not guarantee acceptance.

Payment Terms

• Payment is required at the time of order placement
• We accept major credit cards, debit cards, and other specified payment methods
• All payments are processed securely through encrypted connections
• You authorize us to charge your payment method for the total order amount
• In case of payment failure, your order may be cancelled

Custom Orders and Quotes

For custom handmade products:

• Custom orders require an advance payment or deposit as specified. Full payment is required in advance for all non-standard or made-to-order items
• Production time varies based on complexity and current workload
• Custom items are non-refundable unless defective
• Design changes after production begins may incur additional charges
• We will provide progress updates and seek approval for significant design decisions

Intellectual Property Rights

All content on our website, including text, graphics, logos, images, and software, is owned by Crafting Nook or our licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not:

• Copy, modify, or distribute our content without permission
• Use our trademarks or logos without authorization
• Reverse engineer or attempt to extract source code
• Create derivative works based on our content

Limitation of Liability

To the maximum extent permitted by law, Crafting Nook shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising from your use of our services.

Our total liability for any claim arising from these Terms or your use of our services shall not exceed the amount you paid for the specific product or service giving rise to the claim.

Disclaimers

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to:

• Merchantability and fitness for a particular purpose
• Non-infringement of third-party rights
• Uninterrupted or error-free operation
• Accuracy or completeness of content

Indemnification

You agree to indemnify and hold harmless Crafting Nook, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of any third-party rights
• Any content you submit or transmit through our services

Governing Law and Jurisdiction

These Terms are governed by the laws of South Africa. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of South Africa.

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.

We encourage you to review these Terms periodically for any updates.

Termination

We may terminate or suspend your access to our services at any time, with or without cause, and with or without notice. Upon termination, your right to use our services will cease immediately.

Provisions that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.